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# What More Than 100 Homeless People Said When Surveyed About the Freephone and Hostels
- URL: https://www.dublininquirer.com/what-more-than-100-homeless-people-said-when-surveyed-about-the-freephone-and-hostels/
- Published: 2018-08-22T23:53:06.000Z
- Updated: 2018-08-21T23:53:00.000Z
- Description: A survey funded by our readers and conducted by Amárach Research asked about issues including how often people call the freephone and can’t get a bed for the night, and the conditions in the hostels when they do get in.
- Author: Harry Burton
- Tags: City Desk, 2018 homelessness survey, homeless freephone, homeless hostels, homelessness, #wp, #wp-post, #Import 2025-03-05 15:28

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*Editor’s Note: This survey was funded by our readers. Many thanks to those who contributed, and those who shared their expertise to determine subjects to ask about. We know this isn’t peer-reviewed social-science research, but hope it is a small step in gathering a wider range of feedback from those with experience of these homeless services. You can read [the full final report compiled by Amárach Research here](https://www.dublininquirer.com/wp-content/uploads/2018/08/Dublin-Inquirer-Homeless-Shelter-Satisfaction-Survey.pdf).*

#### Further reading:

- [Why do so many homeless hostels only open at night?](https://www.dublininquirer.com/2017/06/21/why-do-so-many-homeless-hostels-only-open-at-night/) by Laoise Neylon
- [On streets, rough sleepers dream for months of stable emergency beds](https://www.dublininquirer.com/2017/01/11/streets-rough-sleepers-dream-months-stable-emergency-beds/) by Laoise Neylon
- [Homeless people often complain about the freephone but not to those who run it](https://www.dublininquirer.com/2018/02/07/homeless-people-often-complain-about-the-freephone-but-not-to-those-who-run-it/) by Laoise Neylon
- [Why is there a night-time-only hostel for children?](https://www.dublininquirer.com/2018/04/30/why-is-there-a-night-time-only-hostel-for-children-and-teenagers/) by Lois Kapila
- [On the brutality of life in one of Dublin’s homeless hostels](https://www.dublininquirer.com/2018/02/21/chris-the-brutality-of-life-in-one-of-dublins-homeless-hostels/) by Christine O’Donnell
- [Among homeless, continued complaints about hostel standards](https://www.dublininquirer.com/2017/01/25/among-homeless-continued-complaints-hostel-standards/) by Laoise Neylon

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*This presentation of this article was inspired by [How the Other Half Eats](https://www.citylab.com/design/2018/07/how-the-other-half-eats/566411/?ref=dublininquirer.com), by Ariel Aberg-Riger (CityLab)*