If this will have any material impact on workers, or jobs, the council’s management will be held to account, says a representative for the union Fórsa.
“The public should not be used as guinea pigs, particularly vulnerable groups in a legal process which could be impacted by a chatbot giving an incorrect answer.”
“I don’t want my story or the way my headline was written and the backlash it got to be a prime example for immigrants to not tell their stories,” says Sumyrah Khan.
